
Choose the Membership That Fits Your Family
South Africa's First Membership-Based Catering Organisation
Membership Packages
At Isithebe seMbokodo Catering Club, we understand that every family has different needs. That's why we offer affordable membership packages designed to provide professional catering support for life's most important occasions.
- All catering equipment (stoves, gas, pots, plates, cutlery, glasses, serving spoons, etc.)
- Catering service – chefs to cook, serve, and manage
- Event setup and clean-up
Food is not included. Member provides the food.
R15,000 for a once-off service (non-members)
- Everything in Essential, plus:
- Serving tent – fully set up (200 chairs, 20 tables, serving points)
- Mobile fridge
Food is not included. Member provides the food.
R30,000 for a once-off service (non-members)
- Everything in Comfort, plus:
- Food for 300 people (breakfast and lunch for the funeral or event)
- Additional food items and refreshments
- Extra serving and kitchen staff for large events
We quote according to family members (non-members)
*Premium monthly contribution depends on the number and age band of family members covered.
Two Powerful Packages. One Powerful Purpose.
We're still putting the finishing touches on how these new packages will work, but we wanted you to know they're on the way — designed to empower, support and uplift.
A package built on the spirit of giving, unity and community. Together we rise, together we make a difference.
A package dedicated to women entrepreneurs, dreamers and doers. Let's grow together, support each other and build legacy.
More Than Catering.
We are a movement. We empower. We support. We serve.
Our Policies
Our commitment to fairness and transparency.
Claiming Process for Catering Services
Our clear and fair process for addressing any service concerns
1. Notification
Notify Isithebe seMbokodo Catering Club in writing of any issues or disputes related to catering services, providing detailed information about the problem.
2. Claim Form
Complete a claim form, which can be obtained from Isithebe seMbokodo Catering Club.
3. Supporting Documentation
Attach relevant documents, such as receipts, invoices, or proof of service delivery issues.
4. Submission Deadlines
- Funeral services: 7 days from the date of the incident
- Major events: 3 months from the date of the event
5. Review Process
Isithebe seMbokodo Catering Club will review claims and verify the information provided.
6. Resolution
The club will communicate the outcome of the claim, which may include approval, rejection, or a request for additional information.
- Completed claim form
- Receipts or invoices
- Proof of service delivery issues
- Correspondence with Isithebe seMbokodo Catering Club
- Ensure timely submission of claims
- Provide detailed information and supporting documentation
- Follow up to confirm receipt and status of your claim
