Join Our Sisterhood
Our Membership Packages
Choose the package that best suits your needs and join our sisterhood today.
Premium Package
Expanded support for funerals and events.
R150/month
- Funeral catering services
- One major event catering per annum
Umgalelo Package
Community-driven event support.
R150/month
+ R500 one-time joining fee
- All Premium Package benefits
- Contribute R50 (umgalelo) for fellow sister events
Sisters in Business
For entrepreneurs seeking growth.
R150/month
+ R500 one-time joining fee
- All Premium Package benefits
- Access to business financial support (T&Cs apply)
Both Packages
Get both Umgalelo and Sisters in Business benefits.
R150/month
+ R750 one-time joining fee
- All Premium Package benefits
- Contribute R50 (umgalelo) for fellow sister events
- Access to business financial support (T&Cs apply)
- Discounted R750 joining fee for both packages
Membership Benefits & Structure
Core Benefits
- Quality Catering: Our members enjoy quality catering services during times of need.
- Community Support: Our sisterhood provides a sense of community and support among members.
- Family Coverage: Members can register biological family members to be covered under the membership.
- Sisterhood Support Sessions: A safe space for sisters to connect, share, and support one another through health awareness, mental health support, and unwinding sessions.
How It Works
- Membership is open to individuals who wish to join our sisterhood.
- Standard membership has a once-off joining fee of R200.
- Umgalelo Package has a joining fee of R500.
- Sisters in Business Package has a joining fee of R500.
- Take both packages together for a 25% discount and pay only R750 total joining fee (save R250).
- Monthly premiums are payable before the 7th of each month.
- There is a 6-month waiting period for funeral benefits to ensure community stability.
- There is a 12-month waiting period for significant event benefits.
Our Policies
Our commitment to fairness and transparency.
Claiming Process for Catering Services
Our clear and fair process for addressing any service concerns
How to Make a Claim
1. Notification
Notify Isithebe seMbokodo Catering Club in writing of any issues or disputes related to catering services, providing detailed information about the problem.
2. Claim Form
Complete a claim form, which can be obtained from Isithebe seMbokodo Catering Club.
3. Supporting Documentation
Attach relevant documents, such as receipts, invoices, or proof of service delivery issues.
4. Submission Deadlines
- Funeral services: 7 days from the date of the incident
- Major events: 3 months from the date of the event
5. Review Process
Isithebe seMbokodo Catering Club will review claims and verify the information provided.
6. Resolution
The club will communicate the outcome of the claim, which may include approval, rejection, or a request for additional information.
Required Documents
- Completed claim form
- Receipts or invoices
- Proof of service delivery issues
- Correspondence with Isithebe seMbokodo Catering Club
Best Practices
- Ensure timely submission of claims
- Provide detailed information and supporting documentation
- Follow up to confirm receipt and status of your claim